About Us

About Us – The Spa Shop Rotorua

Welcome to The Spa Shop Rotorua, your trusted spa pool experts in New Zealand. Located in the heart of Rotorua, we are passionate about providing top-quality products and exceptional service to ensure your ultimate relaxation experience.

Founded in 2013 by Stuart, a local electrician with a deep knowledge of spa pools, our journey began with Spa Guy Rotorua. Stuart started as an apprentice electrician, working diligently across Rotorua, before deciding to pursue his own path in the spa industry. Initially operating as a one-man band, Stuart’s dedication and expertise quickly led to the growth of the business. Recognizing the increasing demand and expanding our services, we rebranded as The Spa Shop to better serve our valued customers.

Our commitment to quality and customer satisfaction was recognized in 2019 when we received the Dealer of the Year award from HotSpring Spas NZ, highlighting our excellence in the Rotorua area.

Our Expertise

At The Spa Shop Rotorua, we specialize in:

  • Spa Pool Parts: Offering a comprehensive range of high-quality components to keep your spa functioning flawlessly.
  • Refurbished Spa Pools: Fully tested, reliable, and ready-to-use refurbished spas for excellent value.
  • Spa Pool Servicing: Expert maintenance and repairs to ensure your spa pool operates smoothly and remains in perfect condition.

Comprehensive Onsite and Workshop Services

Understanding how important your spa pool is to your relaxation, we provide both onsite repair services and full workshop facilities. Our workshops include wet testing to simulate actual spa conditions, ensuring peak performance and reliability. Our skilled technicians are also trained to test your spa pool water on-site and provide professional advice on water balance and ongoing maintenance.

Our Promise

At The Spa Shop, we are dedicated to delivering prompt, efficient service tailored to your needs. Whether you require parts, repairs, or routine maintenance, our team is here to support you every step of the way. Our goal is to enhance your spa experience, helping you enjoy years of relaxation and enjoyment.

Stuart still plays a pivotal role in the business, leveraging his extensive knowledge of spa pools and refurbishment across all makes and models. His hands-on approach and industry expertise continue to drive our success and customer satisfaction.

Visit us today and discover how we can help elevate your spa experience!