Cosmopolis

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Electric pool heater repairs

Spa controllers and heater repairs

Chlorinator repairs

Pool and spa pump repairs

Over the phone technical support

Electric pool heater repairs

Spa controllers and heater repairs

Chlorinator repairs

Pool and spa pump repairs

Over the phone technical support

Learn More
Learn More
Learn More
Shop Now

Gold Award Winning Spa Retailer

The SPASA Awards of Excellence are the most prestigious in the spa industry, attracting entries from across Australia and New Zealand. At the 2024 awards, the panel of expert judges voted Hot Spring Spas as the best portable spa in the country. It was recognised for its design, revolutionary tech that minimises maintenance, unmatched hydromassage experience, and energy efficiency.

Flexible Finance Options Now Available

Make owning a spa easier than ever with our flexible finance options, now available through Finance Now. Whether you’re upgrading your backyard or buying your first spa, our team can help you find a payment plan that suits your budget. Visit The Spa Shop or talk to our staff today to learn how simple it is to relax now and pay over time.
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What Our Customers Are Saying?

Hamish
The team at the Spa Shop are awesome. They helped me buy my spa (at a great price) and then have been fantastic since helping me understand what I need to do to keep it running perfectly. they are a pleasure to do business with and I wouldn't hesitate to recommend them.....actually use them - they are great! thanks team!
Chrissy
I have been very grateful for the expertise of the staff at the Spa Shop for monthly monitoring of our spa and a big refurbishment job which saved us an expensive replacement. Sally-Anne and Kevin have always provided us with amazing service
John
Outstanding service and convenience! I purchased a saltwater cartridge from The Spa Shop and loved the hassle-free subscription. Free, prompt delivery made the whole process effortless—highly recommended!
Bong
I had a fantastic experience with this company! My order arrived promptly, and the communication throughout the process was excellent. I was kept informed every step of the way, and the team went above and beyond to ensure everything was perfect. I truly appreciate their professionalism and dedication to customer satisfaction. Highly recommend their service!
Kara
The Spa Shop Rotorua is a local team you can trust for supply and service of your spa and swimming pool set up.
Andrea
Very pleased with the purchase of a Freeflow Azure replacement spa cover. Great price (on special), excellent communication and delivery to Hawke’s Bay. Recommend to others.